Accessibility

Accessibility statement

Servier undertakes to make its websites accessible in accordance with Article 47 of Law 2005-102 of 11 February 2005.

To this end, it is implementing the following strategy and actions:

Following the servier.com accessibility audit conducted in December 2022, Servier is implementing an annual plan for 2023.
A second audit is planned for 2023.

This Accessibility Statement applies to the servier.com information site

Compliance status

The servier.com information site is in partial compliance with General Accessibility Guidelines (RGAA 4.1).

Test results

The compliance audit conducted by ACCESSMAN reveals that:

83.3% of the criteria for General Accessibility Guidelines are met.
Average compliance of the online service is 90.1%.

Non-accessible content

The content listed below are not accessible for the following reasons.

Non-compliance

Criterion 1.2 – Non-compliant on pages 6, 7, 11, 13 and 14 of the sample;
Criterion 1.3 – Non-compliant on page 10 of the sample;
Criterion 1.6 – Non-compliant on pages 13 and 14 of the sample;
Criterion 3.2 – Non-compliant on all pages of the sample;
Criterion 4.13 – Non-compliant on pages 1 and 15 of the sample;
Criterion 6.1 – Non-compliant on all pages of the sample;
Criterion 7.1 – Non-compliant on page 1 of the sample;
Criterion 8.2 – Non-compliant on pages 4, 5 and 9 of the sample;
Criterion 9.2 – Non-compliant on all pages of the sample;
Criterion 12.9 – Non-compliant on pages 6, 7, 5, 9, 12 and 15.

Preparation of this Accessibility Statement

This statement was issued on 6 January 2023.

The following technologies were used to construct the servier.com corporate site:

WordPress 6.1.1;
PHP 8.1.6.

User agents, assistive technologies and tools used to verify accessibility

Web page testing was performed with the following combinations of web browsers and screen readers:

NVDA Screen Reader version 2021.3.1 with Chrome version 101.0.4951.41
JAW 2020 with Firefox version 97.0.1.
VoiceOver (macOS 10.15) and Safari 14.1
RGAA Wizard version 1.2.1
Web Developer version 0.5.4
PDF Accessibility Checker version 3.0.7
Color Contrast Analyzer version 3.1.2

Pages of the site that have been checked for compliance

Page 1 – Home: https://servier.com/
Page 2 – Site map: https://servier.com/plan-du-site/
Page 3 – Legal notice: https://servier.com/protection-des-donnees/
Page 4 – Contact: https://servier.com/contactez-nous/
Page 5 – Report an adverse reaction: https://servier.com/contactez-nous/#declarer-un-effet-indesirable
Page 6 – Partners: https://servier.com/expertises/innovation-ouverte/
Page 7 – Act Now For Diabetes: https://servier.com/news/actnowfordiabetes-cap-sur-adhesion-therapeutique/
Page 8 – Newsroom: https://servier.com/newsroom/actualites/
Page 9 – Report a suspected counterfeit: https://servier.com/contactez-nous/#signaler-une-suspicion-de-contrefacon
Page 10 – Join Us: https://servier.com/carrieres/
Page 11 – Mentored Access Programs: https://servier.com/expertises/programmes-dacces-encadre-pour-des-produits-non-autorises/
Page 12 – Pipeline development: https://servier.com/expertises/pipeline-developpement/
Page 13 – Governance: https://servier.com/groupe/gouvernance/
Page 14 – Gastric cancer: https://servier.com/folders/le-cancer-gastrique-maladie-de-lestomac/
Page 15 – Cardiometabolism: https://servier.com/nos-aires-therapeutiques/cardio-metabolisme/

Feedback and contact

If unable to access any content or service, contact the servier.com corporate site manager to be directed to an accessible alternative or to obtain the content in another form. You can send a message to the servier.com corporate site manager by writing to the following address: contact@servier.com

Review procedure

This procedure is to be used in the following case:

You have notified the website manager of a lack of accessibility that prevents you from accessing content or services on the portal and you have not received a satisfactory response.

Send a message to a Human Rights Advocate;
Contact the Human Rights Advocate delegate in your region;
Send a letter by post (free of charge, no stamp needed).

Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07

Validity of accessibility statement

The accessibility statement is valid from the date of its publication. It must be updated:

when there is a substantial modification or redesign of the relevant site;
3 years after the publication date of the statement, or,
18 months after the publication date of a new version of the standard for those who apply the technical method.

However, it may be desirable to update the accessibility statement more regularly, even for the same version of the technical methods used, in order to highlight the efforts made and to update the percentage of criteria met.

Multi-year accessibility plan

Plan content

In application of section III of the aforementioned Article 47, the multi-year plan has a maximum duration of three years and outlines the digital accessibility policy of the institution concerned. Compliance work and actions to improve digital accessibility are planned on an annual basis in the action plans.

Publication of a plan

Digital accessibility is a major concern linked to the development and provision of websites or applications by the Communication Department of Servier Group. This commitment to digital accessibility is reflected in the development of a multi-year digital accessibility plan combined with annual action plans aimed at ensuring compliance with General Accessibility Guidelines (RGAA – Référentiel général d’amélioration de l’accessibilité) and providing progressive enhancements to the relevant websites and applications. The multi-year plan and the action plan for the current year are available below.

2 023-2025 Multi-Year Accessibility Plan (PDF, 160 ko);