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World Heart Day: Our affiliates commit to therapeutic education and adherence

In Vietnam, Servier is focusing its efforts on therapeutic education and adherence, defined by the World Health Organization – WHO as the degree to which a person’s behavior is consistent with the recommendations of their healthcare professional. Cardiovascular disease often leads to serious consequences, such as myocardial infarction, stroke, or sudden death. If diagnosis and treatment are sometimes too late, patients’ prognosis is also worsened by inadequate adherence to treatment.

Therapeutic adherence is a complex, multi-factorial issue. The latest recommendations from the European Society of Cardiology (ESC) recommend mobile health interventions (text messages, apps, wearable devices…) to improve patient adherence to healthy lifestyles and medical therapy2. This is why Servier Vietnam has chosen to support Elfie, a free app that invites patients to self-monitor their chronic diseases. Launched in Vietnam in October 2021, the app now has over 150,000 users3 and is endorsed by two doctors’ associations. It includes a digital pillbox, a dashboard to track lifestyle goals and programs dedicated to self-monitoring.

The Sempre Cuidando program by Servier Brazil is designed to improve patient adherence to treatments for chronic conditions like hypertension, chronic venous disease, diabetes, or chronic coronary syndrome. The program focuses on providing continuous digital support through a multi-platform ecosystem.

The ecosystem is based on three key pillars:

  1. Education & Awareness: Launched in 2023, the Sempre Cuidando Educational Campaign includes videocasts featuring healthcare professionals. Topics such as health education and treatment adherence are covered and shared on platforms like YouTube and Spotify. Additionally, a wide range of educational content based on these videocasts is developed and distributed through Instagram, the WhatsApp Chat Bot, and the Patient Communication Journey. Collectively, this content reaches over 8 million people annually.
  2. Access to the Program: Through a user-friendly website and WhatsApp Chat Bot, patients can quickly register for the Sempre Cuidando program and independently access its benefits.
  3. Treatment Adherence: The program’s Communication Journey sends personalized reminders through email and SMS, along with an innovative, integrated e-commerce platform, that facilitates easy medication online purchases, all designed to improve patients’ adherence to their prescribed treatments.

By combining education, accessibility, and personalized support, Servier Brazil has created a comprehensive digital ecosystem that transforms patient care, boosting treatment adherence and improving quality of life for millions.


For 21 years, the Servier for the Heart campaign has been engaged in improving the health of the Poles, focusing on education, and building awareness of the benefits of healthy habits. Owing to thoroughly considered actions, constant commitment, and outstanding consistency, it has truly disseminated knowledge about cardiovascular disease risk factors and their relation to health threats. The campaign is unique in both the scale of preventive screening and the range and quality of support gained from medical experts, patient organisations, and media.

Since the beginning, all activities have been driven by a deep conviction that education and building social awareness are the best way to improve the quality of life.

The Servier for the Heart campaign has always offered free care to patients. In the Servier Mobile Cardiology Clinic, more than 60,000 people from over 120 cities and towns in Poland have had free medical checkups. Furthermore, over 200,000 educational materials have been distributed during various events. The Servier for the Heart campaign has gained social recognition and has been supported by numerous Polish medical societies, in addition to receiving several prestigious awards, including Golden Otis with Diamonds, Prix Galien, Healthcare Success of the Year award and the Patient-Centricity Leader title.

The campaign’s achievements, counted in tens of thousands of screened patients by now, prove that the practical aspect of cardiovascular disease prevention contributes to a positive change in the Poles’ lifestyle.

We work alongside patients and health care professionals

5th leading global pharmaceutical group in cardiology worldwide, at Servier, we have been involved in cardiovascular disease treatments for more than 60 years. We aim to maintain our position through strategic and innovative life cycle management (LCM) to capitalize on our expertise in incremental innovation, particularly in the development of Single Pill Combinations (SPC). SPCs are medicines combined in a single tablet, which simplify treatment, thereby promoting better adherence.

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1 IQVIA, Analytics Link / World 75 countries – MAT Q1-2024
2 2024 ESC Guidelines for the management of elevated blood pressure and hypertension (https://doi.org/10.1093/eurheartj/ehae178)
3 Figures provided by Elfie