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As a health care player, Servier’s first responsibility is toward patients. Wherever the Group operates, Servier has an additional responsibility to make positive contributions while caring for the employees and the environment, and to foster dialogue with all of its stakeholders. Being a responsible company also means having a sustainable vision of its business. That is why the Servier’s CSR approach is ambitious, sincere and part of the Group’s strategy.

Servier’s CSR approach is aligned with the Sustainable Development Goals (SDG) and is structured around 4 CSR commitments covering 17 priority challenges, identified thanks to ISO 26000 guidelines and interviews with stakeholders.


In line with the commitments of COP21 and the Paris Agreement, the Group’s strategy consists in reducing its global CO2 emissions by 25% between 2016 and 2030 –i.e. a decrease of 251,282 TCO2-e.

million Servier boxes

will be serialized to ensure the traceability of Servier medicines


of employees would recommend the Group as a great place to work.

Source: PULSE – 2021 Group results

A company committed to health care

Servier is committed to ensuring that patients can access innovative and quality therapeutic solutions.

As a health care player, Servier is committed to the safety and quality of its products, the fight against fake medicines and counterfeiting, eco-design and a global approach to health care. Controlling each step in the drug chain is an opportunity to innovate. That is the purpose of EcoDesign by Servier, a program that strives to incorporate social and environmental issues into the different steps of a medicinal product’s lifecycle.

Servier, committed to the fight against counterfeiting

Servier is a member of the Anti-Counterfeiting Group of the European Federation of Pharmaceutical Industries and Associations (EFPIA). The Group has rolled out a rigorous program to fight against fake medicines whose three focal points are prevention operations, training and drug traceability.

Caring about people

The Group’s employees are the driving force behind our performance and our capacity to innovate for patients. They are also at the core of our need to be accountable.

Servier is attentive to ensuring the health and safety of its teams, the quality of life at work, diversity, equal opportunity and proactive management. Because diversity is an asset for companies, the #ServierDiversity program reaffirms the Group’s desire to fight against discrimination, promote diversity and develop an inclusivework environment that encourages our colleagues to express their ideas and talents. These values are backed by the Servier Commitment to Diversity and Inclusion.

New ways of working, a strategic challenge for Servier

Servier is developing innovative responses to the changes affecting the workplace and traditional business models. Two complementary strategic programs, Ways of Working and the annual PULSE engagement survey, aim to introduce new ways of working and encourage individual engagement for all employees.

Focused on our business practices

In all interactions with our stakeholders (patients, employees, partners, suppliers, governments, institutions, civil society), we aim to establish a balanced and committed relationship.

For Servier, being focused on business practices means paying close attention to business ethics, responsible procurement, clinical trial ethics and transparency, responsible marketing and promotion, and dialogue with stakeholders. With the Servier 1st class partner program, Servierhas defined a partnership model where collaboration and mutual respect of financial and ethical commitments are core components of our supplier and partner relationships.

Servier, committed to safe, responsible and transparent industry practices

Servier Group is committed to conducting its business in compliance with all the laws and regulations of the countries in which it operates. As fundamental requirements of the Servier Group, ethics and integrity are reflected in a policy of transparency in all its actions.

Aiming for a positive footprint

Servier aims to enhance access to quality health care and increase our positive footprint in communities and regions while ensuring environmental protection.

Servier is also committed to protecting the environment through the preservation of natural resources, the management of discharge and waste and the fight against global warming.

In order to reduce the volume of waste produced each year, Servier has produced a guide of good practices to encourage recycling and limit the use of landfills. In France, 60.93% of waste from Servier’s industrial and R&D sites is recycled (out of a total of 50,854 tons of hazardous and non-hazardous waste, for the financial year 2019/20). The Group is also aiming to be attributed the BiodiverCity® certification for its future Servier Research and Development Institute in Paris-Saclay, the first international label to take biodiversity into account in real estate projects.

Servier, committed to fight climate change

Aligning the Group’s low-carbon strategy with the objectives of the Paris Agreement: this is the challenge the Group has set itself by committing to the SBTi to reduce its carbon footprint by 25% between 2016 and 2030. This global objective is detailed in reduction targets by emission category: purchases of raw materials and services (52% of GHG emissions are covered by suppliers reduction engagement by 2024), supply chain (-21% between 2016 and 2030), business travel and employees commuting (-16% between 2016 and 2025, and -25% between 2016 and 2030).

“To have a positive impact is to be conscious of the fact that our responsibilities extend beyond the scope of the company; our activities have repercussions on an entire ecosystem.”

Vincent Minvielle
CSR Director, Servier Group