Provide reliable, full, corroborated and up-to-date information
Take a responsible approach to marketing our medicines
Apply the most stringent ethical standards in our professional relations
Provide factual and reliable medical information
Guarantee transparency in clinical trials
Reduce the environmental impact of our operations
Manage our social and economic impact (for example job creation, supporting the local and inclusive economy, and employee training)
Support non-profit and general interest organizations through philanthropic projects and sponsorship
Communicate regarding financial and non-financial indicators
Identify and manage risks
Raise awareness regarding health-related issues
Comply with laws and regulations
Ensure fair access to health care and effective supply of medicines
Encourage transparent tax contributions in the Group’s operating countries
Maintain commercial relations built on ethics and integrity
Comply with laws and regulations
Assume shared responsibility with respect to socio-environmental matters
Promote sustainable procurement and a responsible purchasing policy
Encourage collective innovation through collaboration and knowledge sharing
Encourage collective innovation through collaboration as well as knowledge and resource sharing
Maintain mutually beneficial relations
Provide up-to-date and exact information
Respond rapidly to requests for information
Maintain relations built on ethics and integrity
Nicolas Garnier, Chief Patient Officer at Servier, emphasizes the importance of dialogue with stakeholders.
Why do you include patients at all stages of the medicine’s life cycle?
We specifically aim to ramp up the speed with which we develop treatments that significantly improve patients’ quality of life. We will do this by bolstering areas of expertise in which we are currently lacking, or directly leveraging patient knowledge, which is essential if we are to understand their expectations.
At Servier, we seek to foster collaborative relationships with public, private and non-profit health care bodies.
“At Servier, we strongly believe the best way to achieve fast-paced innovation oriented to meet patient needs is through collaboration and constant dialogue between those involved in health care in the public, private and non-profit sectors. We seek to foster collaborative relationships. By sharing expertise right at an early stage in the project, we are able to take better decisions in order to ensure the project succeeds.”
What makes Servier a partner of choice for its stakeholders?
An obvious part of the answer lies in our unique governance model through a foundation, which allows us to take a long-term vision free from shareholder pressure. It guarantees stability for our partners and enables us to build effective, lasting relationships. Moreover, we take a people-oriented approach to our partnerships, and focus on creating mutually beneficial situations. We strongly believe that it is through constant dialogue and listening to one another that we create the right conditions for innovation.
