A solid geographic footprint, building proximity with patients
Executive Vice President World Operations
The pandemic caused our teams all over the world to go into lockdown, starting in Asia and specifically China, where the Group’s largest subsidiary is based. Suddenly unable to meet health care professionals in person, Servier teams reacted quickly. Despite difficult conditions, they demonstrated responsiveness and creativity while harnessing the most suitable means of communication. We mostly used digital tools to maintain contact with the entire health care chain—for example by organizing virtual visits. This was made easier with the restructuring of our management team, enabling us to step up interaction between local teams and the rest of the Group. Employees in our subsidiaries also rallied to support patients and health care professionals. A number of charitable initiatives were set up in 37 countries.